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Frequently Asked Questions
Q1: How to install and use the solar inverter?
We provide comprehensive English manuals and instructional videos. Detailed steps for disassembly, assembly, and operation will be shared with you to ensure smooth setup.
Q2: What if I don't have import experience?
We work with reliable forwarding agents who can deliver items via sea, air, or express directly to your doorstep. We will assist you in choosing the most suitable shipping service.
Q3: Can you provide shipping to sea ports?
Yes, we provide shipping to your convenient sea port. If you have a designated agent in China, we can also arrange delivery to their warehouse.
Q4: How is your technical support?
We provide 24/7 online support via digital communication channels. If problems arise after delivery, we offer video call consultations with our engineers.
Q5: What solar solutions can you provide?
We offer a full range of solutions including residential/home solar systems, rooftop solar power stations, and large-scale ground-mounted stations for agriculture or aquaculture.
Q6: How can I become your agent?
Please contact us through the inquiry system. We provide competitive pricing and look forward to establishing a long-term partnership with you.
Ran Solar
