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Frequently Asked Questions
Are the battery cells brand new and top quality?
Yes, all batteries are top quality. The QR code is intact, and they are brand new from the original factory.
Do the batteries come with busbars and bolts?
Yes, the price includes busbars and bolts. Each battery cell comes with one set (e.g., if you buy 4pcs, you receive 4 busbars and 8 bolts).
Is every battery tested prior to shipping?
We test all battery voltage and internal resistance strictly before shipping to ensure consistency.
What is the standard delivery time?
It depends on order quantities. Typically, small orders are delivered within 1-15 working days. Mass orders will be confirmed upon inquiry.
Can the Battery Management Systems (BMS) be used in series?
No, battery management systems cannot be used in series. Please ensure compliance with design parameters during use.
What should I do if there is no voltage output after assembly?
After combining the battery pack and protection plate, if there is no output, please double-check that all wiring is correct according to the specifications.
Ran Solar
